We aim to ship orders within 6 working days of receiving them. Orders placed on Sundays or holidays will be dispatched the following Monday or the next working day.

Orders with more than 5 pieces of the same product may take longer to process. We'll keep you informed via email or call regarding any delays.

Yes, you will receive tracking information via email once your order has been shipped.

Yes, we offer international shipping to most countries outside India, including the USA, Europe, Singapore, and the Middle East.

International shipping costs depend on the weight of the consignment and the country/zone of delivery. You'll see these costs indicated on the Checkout screen when completing your order.

Customers are responsible for providing proper import documents and obtaining clearance if the consignment is stopped by customs authorities in the country of delivery.

Refund and Return FAQs

We accept returns within 20 days of the date of purchase for unused items in their original packaging. Please refer to our Return and Refund Policy for more details.

You can request a refund by contacting us at Once your return is received and inspected, we will process the refund to your original method of payment.

We will gladly replace defective or damaged items. Please contact us at within 20 days of receiving your order to initiate the exchange process.

Yes, we offer exchanges for defective or damaged items. Please contact us at to initiate the exchange process.

General FAQs

You can reach our customer support team via the Support Chat on our website or by emailing us at

You will receive email notifications regarding your order status, including shipping updates and tracking information.

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment gateways. You can view available payment options during the checkout process.

At the moment, we do not offer gift-wrapping services. However, we are continuously working to enhance our customer experience and may introduce this feature in the future.